General Conditions

General Conditions for Motorhome rental

Dear customer, upon signing the contract for renting a motorhome, the following conditions will become part of the contract which takes place between Coin Operated, S.L. (here in after the "Leaser") and you (here in after the "Lessor"). Please read with dedicated attention to these terms.

General Conditions of rental Coin Operated, S.L.

1. Content of the contract, applicable law:

1.1. The following Terms and Conditions only apply to Coin Operated, S.L. They will not accept these conditions that differ or would be contrary to the General Business Terms of the Leaser. The latter is also valid when the leaser rents the motorhome without reserving the motorhome to the lessor, even knowing the differing conditions of the lessor.

1.2. The purpose of a contract with the lessor, is only the delivery vehicle rental system. The lessor will not owe the benefits of travel and above all, the whole of the latter.

1.3. For reservations, between the leaser and / the lessor / s a lease will be formalized governed exclusively by the Spanish law. The lessor themselves organize their trip and use the vehicle at their own risk. The lease will be limited to the duration agreed.

Tacit extension is excluded from the lease for an indefinite period due to continued use.

1.4. All agreements between leaser and lessor shall be in writing.

2. Minimum age authorized drivers:

2.1. The lessor and individual drivers must be at least 25 years and possess a Class B license with more than two years or corresponding national license. In case of non-EU residents. You must hold an international driving license.

2.2. If at the time of delivery you do not have the correct documentation to drive the rental vehicle, then the appropriate cancellation provisions will take place.

2.3. The lessor and drivers listed in the lease may only drive the vehicle.

3. Rental rates and calculation, length of rental:

3.1. Rental prices are derived from the price list of the leaser in effect at the time the contract is concluded. The prescribed minimum rental period during certain times of the year, also derives from the price list of the leaser in effect at the time of confirming the contract. In terms of days of rental reserved shall be valid prices appearing on the list for the season concerned. Each car is charged a single fixed amount for services rendered, the amount also is available on the leaser's price list applicable at the time the contract is concluded.

3.2. The rental prices of the optional accessories, are derived from the price list of the leaser in effect at the time the contract is concluded.

3.3. The corresponding rental prices include 21% IVA, comprehensive insurance coverage under the relevant insurance (see below sec. 10).

3.4. The rental period begins with the collection of the motorhome by the leasee from the parking of Autocaravanas Europa or agreed place of delivery, and ends with the collection of vehicles by employees Coin Operated, S.L.

3.5. If the motorhome is returned after the time agreed in writing expired, the lessor computed 26,00 € per hour of delay (maximum per day and the price set by day tripled, as stated in paragraph 5.4 of these General) Conditions. The lessee will also assume the costs if they had been derived from the fact that another tenant or other person to assert their rights against the landlord, due to a delay in delivery of the vehicle attributable to the tenant.

3.6. If you should return the vehicle before the expiry of the rental contract, the full payment that was agreed still applies.

3.7. The motor is supplied with a full fuel tank and should be returned with a full fuel tank. Otherwise, the leaser will charge the amount necessary to fill the fuel tank over 10,00 € gross per refueling service. The lessor shall bear the cost of fuel and operations during the rental period.

3.8. To remove and return the vehicle in a place other than the parking of Coin Operated, S.L., will require a special agreement with the leaser and pay the amount for the service that was scheduled before the collection of the motorhome by the lessor.

4. Terms of payment, deposit:

4.1. The price of rent provided on the basis of the dates of reservation, plus all those extra charges (rental of kitchen utensils, bedding kits, tables, chairs, etc.) shall be charged to the account that the leaser provide to the lessor with a creditcard or with cash, at the latest at the time of collection of the vehicle before the start of the holiday.

4.2. At the latest, at the time of collection of the vehicle, the lessor must pay the amount of 700,00 € by creditcard as a deposit and a guarantee of compliance with the obligations of this contract.

4.3. The deposit will be returned after being examined by an official of the vehicle leasing company, which in case of damage and / or damage by misuse will dictate the amount the customer must pay. This amount will be deducted from the posted bond, worth up to 700,00 € and will be calculated based on the value of each spare part, the delivery and labor at a rate of 44,00 € plus IVAan hour. If a valuation of the damage is not possible immediately, the leaser shall have 30 days to make the settlement and return the deposit, if applicable. In case of accidents this will also be deducted from the deposit according to the amount of the franchise's all-risk insurance.

4.4. The lessor has expressly agrees to pay the leaser:

a. Upon returning the car, the amount of mileage for rentals that do not comply with the minimum of days according to the season that has been made, calculated at the rate in force.

b. Additional charges that arise if the vehicle is left elsewhere or town without the permission of the leaser.

c. The amount of any type of fines, court costs and court arising out of any traffic violation or any other kind, which are directed against the vehicle, the lessor or leaser, arising from the lifetime of this Lease, unless which may have arisen because of the leaser.

d. In the event that the lessor arrested and the vehicle detained, all charges will be responsible, including loss of profits of the leaser for the duration of the impounding of the vehicle.

e. Expenses incurred by the leaser (including attorneys' fees and attorneys) in the recovery of amounts owed by the lessor under this contract.

f. The vehicle has a comprehensive insurance with excess (does not include personal belongings of the lessor and passengers). In case of accident or theft, the lessor will pay the amount of 700,00 € per claim.

4.5. If the lessor falls behind in payments, late interest will be applied in accordance with existing legislation.

5. Delivery and drop off:

5.1. Before starting the journey, the lessor is obliged to follow the instructions given by the technical staff of the leaser at the point of delivery. A record of delivery will be produced (Check Out) which describes the state of the vehicle and will be signed by both parties. The leaser may refuse to release the vehicle until the lessor has undergone training for its use.

5.2. By returning the vehicle, the lessor is obliged to conduct a preliminary review of the motorhome with employees Coin Operated, S.L. Minutes shall be kept for reinbursement (Check In), it must be signed by the leaser and lessor. The final review of the vehicle is made by Coin Operated, S.L. within 72 working hours of your return.

Defects which do not appear in the minutes of delivery, but are detected at the time of returning the motorhome and / or during final review shall be borne by the lessor.

5.3. In general the supply of vehicles shall be Monday through Friday from 10 to 19 hours; returns Monday to Friday from 9 to 10 hours. The times displayed on the lease will be considered agreed. Only deliveries and returns will be made for off-hour rule if it has reached a preliminary agreement in exchange for additional compensation depending on the rates in force. The day of delivery and return join together one day, if not total more than 24 hours or only if the excess for reasons attributable to the leaser.

5.4. Delays in return, unauthorized, will be penalized with a daily rate of triple the daily amount applied in contract. Any discounts that were applied to the contract will not be considered for this penalty. Any cause for force majeure, preventing the return on the appointed day, shall be communicated immediately to the landlord for a reliable method that accepts this; otherwise be considered unauthorized delay.

5.5. If the lessor wishes to extend the lease, they must apply to leaser at least three days before the contract ends.

The possibility of the confirmation of the extension is subject to availability at this time. Therefore assuming there is no prior commitment the extension will be permitted.

5.6. Any changes of dates of rental, must be previously authorized by the leaser. Breach of this condition entitles the leaser to take charge of the vehicle or injunction. The leaser reserves the right to obtain repayment of the vehicle, at any time during the term of this contract. In case the vehicle is used inappropiatley actions with be taken.

5.7. The return of the vehicle on termination of rental, in which the lessor is not present in the inspection of it for reasons attributable to the lessor and damages are made to the motorhome, the lessor accepts the assessment of damages resulting from the inspection done by the staff of the leaser.

5.8. The vehicle should be returned with the waste water deposits and an empty toilet. Otherwise you will be charged a supplement of 20,00 € for cleaning.

5.9. Fill the water reservoir with anything else other than water itself, or the diesel tank with anything else other than diesel fuel, carry a penalty of 700,00 €.

6. Prohibited uses, maintenance and protection duties:

6.1. The lessor acknowledges that they will receive the vehicle in perfect mechanical condition, equipped with the necessary documentation and tools, tires and accessories suitable and agree to keep it in good condition. You also agree to comply at all times with the obligations and limitations described in the current Highway Code and agree to:

a. Not allow others to drive it other than them specifically authorized.

b. Do not carry more passengers than those specified in the vehicle documentation.

c. Do not sublease or transport people for commercial purposes and any other use that is not included in the contract.

d. Do not transport any goods, drugs, toxic or flammable materials.

e. Not to make this available to third parties either free or for profit and not aiding criminals.

f. Do not commit crimes, although these are only punishable under the law of the scene.

g. Do not drive the vehicle when under the influence of alcohol and drugs. Or where physical implications apply for example fatigue or illness.

h. Do not drive off road or any unsuitable land, nor the vehicle to participate in sports events, endurance racing or other that may damage it.

i. Do not use it to push or tow other vehicles or trailers.

j. Do not unsealing or manipulate the odometer, the owner must immediately report any damage.

k. Do not circulate outside the following countries, without the express permission of the leaser: Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Republic of Macedonia, Romania, Russia, San Marino, Serbia, Slovak Republic, Spain, Sweden, Switzerland, Turkey, United Kingdom, Ukraine and Vatican City.

l. It is expressly forbidden to travel to any country at war or armed conflict.

m. Have the vehicle properly parked and guarded when not in use and protect it from damage from frost, hail or other weather event capable of causing damage of importance.

n. Expressly prohibited the lessor to vary any technical characteristic of the vehicle, keys, locks, equipment, tools and / or accessories of the vehicle and make any modifications to its exterior and / or inside, unless express written permission of the leaser. In case of violation of this article, the lessor shall bear all costs of refurbishing the vehicle to its original state, including his transfer to the parking Coin Operated, S.L., and you must pay compensation for the detention of the vehicle to their total compensation.

6.2. You must take care and treat the vehicle properly, and also take care when closing the vehicle.

You must take into account of technical standards, and provisions for use determinants. You should monitor the condition of the vehicle, at least every thousand miles, especially water and oil level and tire pressure. The lessor agrees to check regularly if your rental car is in perfect condition to ride safely.

6.3. Smoking is prohibited in all vehicles. The leaser can carry pets as long as the lessor has given their express permission, in exchange for additional compensation under current rate. Cleaning costs arising from any default, shall be borne by the lessor. Also, the latter shall assume the costs of ventilation or odor eliminating smells, including losses due to the impossibility of renting a vehicle for some time due to this reason.

6.4. Should check that have violated the provisions of the above paras. 6.1, 6.2 and 6.3, the landlord may immediately terminate this lease.

7. Behavior to follow in case of accident:

7.1. The lessee is obliged to immediately inform the landlord calling the telephone number of rental center (the phone appears in the lease), no later than the next day, for any accident or damage to the rented vehicle will happen, both its elements external and internal passenger compartment. Failure to diligently inform the lessee shall bear all expenses related to the loss of earnings equivalent to the days quedase outside the vehicle rental service as a result of this damage by waiting for the arrival of the corresponding parts.

7.2. Never admit liabilty of the fact, except in the "drafting of an accident." The lessor must obtain all data from the opposing party and witnesses, who along with details of the accident indicated forwarded to the leaser. Notify authorities immediately if the accident is caused by the other party. The accident report should be delivered properly completed and signed at the latest at the time of returning the vehicle to the leaser. The document must include the name and address of the persons involved, their driver's license data, the data otherwise the name of the Insurer and policy number, the data of potential witnesses and license plates of the affected vehicles.

7.3. In case of theft or theft of the vehicle, it should reported immediately to the competent authority, communicating and forwarding a copy of the complaint to the leaser, along with the keys of the vehicle within a maximum period of 24 hours and have no effect otherwise the insurance coverage contracted.

7.4. Even without otherwise damage, regardless of its severity, the lessor should write to the leaser in writing a comprehensive report along with a sketch indicating time, date, place and address and all other circumstances that help shape better reflect the facts. If the lessor does not make the report - no matter what the reason - and thus prevents the insurance company pays the damages, the lessor is obliged to pay the amount in full.

7.5. Do not leave the vehicle without taking suitable steps to protect and safeguard it. Contact if necessary with the Roadside Assistance Company contracted with the insurer.

7.6. In case of default by the lessor of any of these measures, if applicable, the leaser may claim from the lessor damages caused by negligence of this, including lost profits from the leasing company during the duration of the detention of vehicle and the costs involved therein.

8. Defects of the motorhome:

8.1. Are excluded rights to compensation for damages from the lessor for defects not attributable to the leaser.

9. Repair, replacement vehicle:

9.1. The normal mechanical wear of the vehicle is taken by the leaser. If the length of the trail or road conditions warrant, the necessary maintenance operations in an official service mark of the chassis-engine should be made.

9.2. Stop the vehicle as soon as possible if at any time a light comes on indicating an anomaly in the operation of the vehicle and you must contact the leaser or the Assistance Company agreed by the leaser alone with this, it must be used exclusively to an official of the brand chassis-engine, unless authorized by the leaser.

9.3. The lessor may designate such repairs as are necessary to ensure safety during operation and the vehicle in the rental period not exceeding 150,00 €. To do this, you will need to require the approval of the leaser. The latter bears the cost of repair if you bring on return the original documents and parts replaced provided that the lessor is not liable for damage according to par. 10.

Excluded from this rule, damage to tires.

9.4. In the event that a repair of these features is required for damage attributable to the leaser, the lessor will not be responsible to fix it, the latter must immediately inform the leaser of the defect in question and a reasonable period for repair. The leaser is not responsible for the specific conditions of each country (E.g..infrastructure), involving a delay to the time of making the repair.

9.5. In the event of any breakdown of the elements of the carrier, the lessor must immediately notify the leaser, who will then receive the appropriate instructions for repair.

9.6. In the event that the motorhome suffers serious damage or is intended that the vehicle can not be used for a long period of time or be withdrawn from circulation, the leaser, if he has availability to make available to the lessor within reasonably equivalent replacement vehicle in the number of seats or more, would be excluded from the contract termination.

9.7. If the lessor is guilty, the motorhome suffers serious damage or is intended that the vehicle can not be used for a long period of time or be withdrawn from circulation, the leaser may refuse to provide a replacement vehicle. In this case is excluded from the contract termination by the lessor. If the leaser has availability to make available to the lessor a replacement vehicle, the lessor may charge any costs arising therefrom.

9.8. In case of failure if you have not contracted the alternative service option, you must abide by the guarantees in the insurance policy and motorhome dealer. The contract of insurance will cost extra and will be calculated according to a percentage of the total cost of rent and shall be entitled to the replacement vehicle within 48 hours of receipt working order replacement by the lessor at any point in the territory Spanish. The cost of transferring the vehicle to where the lessor has paid by the account of the same, meaning both fuel costs and the costs for the return of the driver who delivers the goods, unless the withdrawal is made in the town of Málaga in which case there is no charge for transfer.

10. Responsibility of the lessor, comprehensive insurance:

10.1. According to the principles of comprehensive insurance in case of comprehensive damage, the leaser shall relieve the lessor from liability for material damage, with an excess of 700,00 €, to be assumed by the lessor.

10.2. The lessor under any circumstances, be exempted from their responsibilities, civil, administrative, criminal or any kind arising from an accident or willful misconduct.

10.3. The exemption of liability stipulated in sec 10.1, has no effect if the lessor fails any of the rules set at all points of sec. 7.

10.4. The waiver of the sec. 10.1 does not proceed if the leasee has caused damage by intent or negligence.

10.5. Also, the lessor must respond in case of willful misconduct in the following cases:

a. If the lessor does not respect the rules and highway code in force in the country in motion.

b. If the damage is due to reckless driving by the influence of drugs or alcohol.

c. If the lessor or the driver, whom has leased left the vehicle, flees from the accident.

d. If the lessor, against the obligation under sec. 7, does not tell the police in case of an accident, except this violation has not influenced the verification of the reasons for the damage or the circumstances.

e. If the lessor violates other obligations in sec. 7, except this violation has not influenced the verification of the reasons for the damage or the circumstances.

f. If the damage is due to a prohibited use to sec. 6.1.

g. If the damage is due to a breach of the obligation under sec. 6.2.

h. If damage is caused by an unauthorized driver, whom the leasee has left the vehicle.

i. If damage has been caused by not taking into account the vehicle dimensions (height, width, length).

j. If the damage is due to a breach of the provisions relating to the additional load.

10.6. The lessor responsible for all expenses, fees, fines and penalties related to the use of the vehicle that was claimed from the lessor, unless it was due to causes attributable to the latter.

10.7. If there are more leasees, they will respond as joint debtors.

11. Responsibility of the leaser, prescription:

11.1. The leaser delivers the vehicle in perfect condition, having performed all inspections and maintenance needed for its smooth operation. Not liable for mechanical failures or breakdowns due to normal deterioration of it, not is responsible for costs, delays or damages caused in any way, directly or indirectly as a result of such failure or breakdown.

11.2. If for unforseen circumstances or non-accidental, the leaser could not deliver the car on the agreed date, this shall not entitle any compensation, except reimbursement by the leaser of the amounts paid in respect of reserving the vehicle.

11.3. The vehicle accessories (TV, satellite, SafeDoor, converters, solar screens, exterior vision cameras, GPS navigation systems, stereos, speakers, etc) as well as control keys and opening mechanisms, are not covered by insurance in case theft or loss and therefore will be deducted from the value of the bond in case of failure of any of them.

11.4. The leaser assumes no responsibility to the lessor on the lessor's car that is, as free parking at the premises of the leaser during the leased period of the motorhome.

12. Jurisdiction:

In case of disputes arising from or related to the rental of the motorhome, it is agreed that the jurisdiction is in Málaga.

Valid since 01/01/2016.

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